Privacy Policy
Effective date: 23rd May 2026
At Alizay, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://alizay.store.
Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Account login information, if you create an account
- Information you provide when contacting us
We may also collect basic technical information automatically, such as your IP address, browser type, device information, and cookie/session data needed for the website and shopping cart to function.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Arrange payment, shipping, and delivery
- Provide customer support
- Manage your account, if you create one
- Communicate with you about your order
- Prevent fraud, abuse, or security issues
- Comply with legal, tax, accounting, and regulatory obligations
- Improve the operation of our website and store
Payments
Payments are processed through the payment methods made available at checkout. Payment providers may collect and process payment information according to their own privacy policies.
We do not intentionally store your full payment card details on our website unless a payment provider specifically requires or enables that functionality.
Cookies
Our website uses cookies and similar technologies where necessary to support store functions such as:
- Keeping items in your cart
- Processing checkout
- Remembering account or session information
- Maintaining website security and performance
You may be able to control cookies through your browser settings. Disabling necessary cookies may affect how the store works.
Sharing Your Information
We may share your information only where needed to operate the store, including with:
- Our website hosting provider
- Payment processors
- Shipping and delivery providers
- Email or communication service providers
- Service providers who help us operate, secure, or maintain the website
- Authorities or other parties where required by law or necessary to protect our rights
We do not sell your personal information.
Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, and legal, tax, and accounting requirements.
Order and transaction records may be kept for 1 year where needed for business or legal record keeping.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information we hold about you.
To make a privacy request, contact us at:
Email: support@alizay.store
Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online transmission can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Alizay
Email: client.service@alizay.store